- TERMS & CONDITIONS -

 

 

Please read these terms and conditions before using the VCC® web store.

This website is owned and operated by VCC® London Ltd.

The Shop Customs, 1 Simon House, 566 Cable Street, E1W 3HB

VAT reg No: 250991004

Company No: 10152097


PURCHASING PRODUCTS ON OUR WEBSITE
By placing an order on the VCC® web store you acknowledge to have read and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, then you should contact us at info@vcclondon.com before placing your order with us. We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us. All contracts are concluded in English.


PRICES AND DUTIES
All VCC Webstore items are listed in Pound sterling.

As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order.


TRANSACTIONS ON OUR WEBSITE
All transactions on this website are the responsibilty of VCC® LONDON Ltd. Your credit card details are entered on a secured page & we do not store your card details on our server.


AVAILABILITY
All items are subject to availability & while we endeavour to provide you with the most accurate and up-to-date information, occasionally ordered items may not be available as listed in which case we will inform you as soon as possible. Certain items are custom made to order items. Items which have made to order components will be marked as such in the item description & may be subject to specific terms and conditions.


DELIVERIES // RETURNS // EXCHANGES
Most orders received before 1.00pm will be shipped out the same day, any orders received after then will be shipped the following day. If your order is placed after 1.00pm on a friday, or over the weekend, your item will be shipped on the following Monday. The exceptions to this are items which are made to order such as our leather initial patches & custom initial jerseys. Please allow up to 1 extra week for delivery as these are made to order items & non returnable.  If your order contains a customised item we will combine postage with your other items. 

 Deliveries are fulfilled by Royal Mail under tracked shipping. Our shipping rates are charged at a flat rate depending on your country.

If you wish to return a purchase please email us at info@vcclondon.com

If you are unhappy with our products in any way, they can be returned or exchanged provided they are in saleable condition.

If you wish to return your item and receive a full refund, the item in question needs to be posted/couriered back to us within 14 days of being received by you. Subject to stock availability, we can exchange items that are returned to us within 14 days of being received by you. Please advise us upon receipt of your purchase if you wish to a refund or exchange. Please note that all extra postage costs incurred in an exchange are payable by you and return of the new item is subject to us receiving the extra postage costs. Once this is received the new item will be posted immediately.

Please note that all returned items will have our delivery cost deducted from the amount refunded. Please be aware of our shipping costs.

Returns of faulty items will only be accepted if the goods were faulty when delivered to you: we at VCC® LONDON Ltd take every effort to check your purchase thoroughly for any faults before sending them out to you. All items returned as faulty will be inspected on receipt and any items deemed satisfactory subject to fair wear and tear will not be accepted as faulty. We will replace a faulty item if a replacement is in stock and available. If you wish to be sent a replacement, please make your request clear when contacting info@vcclondon.com about the fault. Returns of faulty goods must be returned to us within 14 days of being received by you.

In case we cannot offer you a replacement, you will be refunded in full minus minus any shipping costs incurred. Please note refunds to Debit/Credit Cards normally clear in 1/2 days. 

Returns and exchanges received outside the above time frames will not be accepted. For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us. Please be aware that international customs duties and sales taxes will not be refunded for shipments outside the European Community (EC). For your protection, please be sure to return your products via recorded or registered post.

We will only accept returns provided that the goods in question are returned by you and received by us in the same condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you. We will not accept returns for any non-faulty items that have been worn and/or tags removed. 

Upon receipt of an order, if any item has been delivered with no tags, you should notify us by email on the same day. We strongly advise all customers to check garments thoroughly upon delivery before removing any attached tags and before disposing of any original packaging.


COMMUNICATION

All inquiries should be directed to info@vcclondon.com


PRIVACY
VCC® LONDON Ltd we respect our customers & their privacy.

We will never sell, distribute or lease your personal information to third parties. We are committed to ensuring that your information is secure.

All subscriptions to our website, emails & information are voluntary & can be cancelled at any time by emailing us at info@vcclondon.com.

While the VCC® Webstore may have links to other websites VCC® does not control the privacy or practices of these sites. VCC® London Ltd is not liable for any damages suffered by any equipment as a result of using this or other sites linked to this site. All customers must be certain that all equipment used to connect to this site are fully protected against damages.


CONTENT ACCURACY
All items listed are pictured in their respective listings and concise descriptions about these listed items are provided. We have tried our best to accurately describe all items, however we cannot guarantee that your device relays the images exactly and we cannot guarantee the tones of colour you see and/or perceived are exact. If you are in doubt about anything please contact us immediately.. Orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. To the extent permitted by applicable law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.


.OWNERSHIP OF RIGHTS

VCC® is trademarked under UK law under section 25 of the trademarking code, 2017.


All rights, including copyright, in this website are owned by or licensed to VCC® London Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, without the permission of VCC® London Ltd is prohibited. You may not modify, distribute or re-post anything on this website for any purpose without written permisson. All logos, trademarks, images and other copyrighted material are owned by their respectful rights-holders and cannot be used without express permission from all rights-holders

All content and all compilation of content included on this website, including but not limited to text, graphics, samples designed, made available or supplied by VCC® London Ltd, logos, icons, photographs and images is the property of VCC® London Ltd or is licensed by us and is protected by copyright, database and trade mark right laws in England and internationally. You may not copy any part of the Website without our written permission


LINKS TO OTHER WEBSITES & SERVICES

As VCC® and affiliates may contain links to other sites VCC® does not control the privacy policies or practices of these websites.You should review those policies before providing any personal information. VCC® is not responsible for the content or practices of any linked websites, and we provide these links solely for the convenience and information of our visitors.